We are able to inspect issues with groundwater on your property. We ask that you investigate the following points before contacting us for assistance:
- Is the water present at all times regardless of whether or not there has been recent rain? If yes – please call TasWater on 13 6992
- Is the water present only when it has been raining? If yes – please contact a plumber to check your own property. Call us only once a plumber has checked your property and verified that there are no issues
- Is the water run off from another property? If yes, this is a civil matter and you will need to discuss this with the property owners in question
If you have investigated the above points and the water is still unexplained, call us and we will schedule an inspection. Please note that groundwater inspections incur a fee. This amount will be refunded in full if the investigation finds that the water is from council infrastructure.