Community Safety

Lack of affordable and supported accommodation options is a serious issue across Tasmania.  With living costs rising and increasing pressures in the housing and rental markets, access to affordable housing is at crisis point.

Homelessness is a complex issue and is not restricted to those without a home to live in.  It also includes living in insecure or temporary accommodation, emergency shelter accommodation, ‘couch surfing’ (temporarily sleeping at the homes of family/friends), sleeping in overcrowded homes, improvised homes, sheds, tents and sleeping out.

In the current housing crisis, homelessness can affect anyone, at any time. Here is a snapshot of homelessness on any given day in Tasmania and for further facts refer to the Shelter Tas website.

We receive reports of rough sleeping on public land and have a process to respond appropriately. We are committed to supporting those experiencing homelessness, wherever possible, by engaging with housing outreach and support services and supporting the various organisations within the municipality that provide information, food, and other essential resources. We do this while balancing our obligations towards public safety and amenity.

To make a report, including non-urgent concerns for welfare, go to Contact us and select the ‘Community & Wellbeing’ category. For all urgent safety and welfare concerns please call triple zero (000).

Online resources

• Ask Izzy
• Find Help Tas

Helping to end homelessness

We are proud to be working with partners towards ending homelessness through membership of the following groups:

• Greater Hobart Homelessness Alliance (Local)
• ShelterTas network (State)
• Local Government Homelessness Network (National)

National Homelessness Week

Every year the first week of August marks National Homelessness Week. To view Tasmanian statewide events visit Shelter Tasmania.

Emergency Management

We play an integral role in emergency management. For more information see Emergency management

Housing and crisis help

• Outreach : Salvation Army Street 2 Home (Annie ph: 0487 800 114, Chris ph: 0492 501 030)
• Housing Connect (24 hours a day): 1800 800 588

Crisis accommodation

• Home Base (youth 5-25 years): 76 Goulburn St Hobart, 1800 955 700
• Safe Space (18+ years): 50 Barrack St Hobart, 6215 4200
• Annie Kenney (females 13-20 years): Hobart, 6272 7751
• Youthcare (males 13-20 years): Moonah, 0437 164 992
• Hobart Women’s Shelter (women with/without children): Hobart, 6273 8455

Transitional accommodation

• Bethlehem House (males 18+): 225 Harrington Street Hobart, 6234 4594
• DIY Dads (men with children): Hobart, 6215 4200
• Amelie House (females 18+): Hobart, 6146 0508

Support and Relief

24/7 Phonelines – standard national and mobile calls are free from all Telstra payphones.

• Emergency Services: 000
• Healthdirect: 1800 022 222
• Alcohol and Drug Information Service: 1800 250 015
• Lifeline: 13 11 14
• Mental Health Services Helpline: 1800 332 388
• Kids Helpline (5-25 years): 1800 55 1800
• Family Violence Response and Referral Line: 1800 633 937
• 1800RESPECT (domestic, family and sexual violence): 1800 737 732
• 13YARN (Aboriginal and/or Torres Strait Islander peoples): 13 92 76

Clarence Crisis Support Contacts Card
These free, pocket-sized guides contain contact details of supports/services available to people facing homelessness in Clarence.

Designed for individuals, organisations or businesses to pass on to people in need, content is highly accessible, services are self-referral and where possible, available 24/7. To request free copies email clarence@ccc.tas.gov.au

The City of Clarence plays an integral role in emergency management.  We have resources that may be directly utilised, and have access to other resources that may be required when responding to and recovering from an emergency.

The City of Clarence Municipal Emergency Management Plan details how the city will reduce emergency-related risks to the community. It also provides a way to mitigate and counter the impact and effects of an emergency that may arise within the municipal area.

For more information see Emergency management

At Clarence City Council we care about children and young people’s safety and wellbeing.

We have zero tolerance of child abuse and harm. All safety concerns, allegations and reports are taken seriously in line with our policies and procedures, and in compliance with the Child and Youth Safe Organisations Act 2023.