Property owners in Clarence are typically required to pay rates. Rates are a tax on land, rather than a fee for service, and are set and charged as per the Local Government Act 1993
When setting rates, we consider both the community’s demand for services and the capacity of ratepayers to pay. Rates fund the portion of our annual operational budget not covered by State or Federal Government grants or fees.
Change to rate instalment reminders in 2026
Rate instalment reminders are now sent by email only. Your Annual Rates Notice will continue to be delivered via your chosen method (email or post) and includes all instalment due dates and amounts. SMS reminders will also be sent before each instalment due date.
If post is your only option for receiving instalment reminders and annual notices, or if your contact details have changed, please update your details with us or visit 38 Bligh Street, Rosny Park.
Your rates contribute to a wide range of services and facilities, including:
- Waste collection
- Community infrastructure (such as stormwater, roads, footpaths, community halls, street lighting, parking, public toilets) – see works for larger projects
- Animal control
- Youth and family services
- Community arts and events
- Maintenance of parks, playgrounds and sports grounds
- Community facilities such as Clarence Aquatic Centre
- Operational costs for staff and other resources
Property revaluations began in July 2025 – read more here
How can I pay my rates?
You can pay online anytime:
Other ways to pay your rates:
- BPoint – your BPoint payment details can be found on your annual and instalment reminder notices. Please note that payment reference numbers are specific to the property.
- By phone – call 1300 270 468 anytime.
- Bpay – through your Bank’s internet banking service – our biller code is 129163. Your unique BPay payment details and reference number can be found on your Annual and Instalment Reminder Notices.
- Direct Debit options include annual, instalment, monthly and fortnightly.
Set up your direct debit online.
Interest and penalties do not apply if the Direct Debit is maintained as agreed. Read the Direct Debit Service Agreement. - In person:
- At an Australia Post Office – please take your notice to pay.
- Our offices (38 Bligh Street Rosny) between 8.45am to 5.00pm, weekdays.
Please allow three business days for payments made via BPay, BPoint or at Australia Post to be received.
Have more questions?
Visit our Rates FAQ page.