If your pet is currently registered with HomeSafe ID, please be aware that this microchip registry is no longer operational or recognised as a licensed national database.

This means that your contact details are no longer accessible to vets, councils, or animal shelters. If your pet becomes lost, there is currently no way for you to be contacted or for your pet to be safely returned through the HomeSafe system.

What you need to do

To ensure your pet can be identified and returned home if they go missing, you must re-register their microchip with a recognised and active database.

Follow these steps:

  1. Check your pet’s current registry status:
    Visit www.petaddress.com.au and enter your pet’s microchip number.
  2. Choose a new, authorised microchip registry:
    You can re-register with one of the following recognised national databases:
  3. Transfer your pet’s details:
    Each registry provides simple instructions online. You may need your pet’s microchip number and personal identification.

Why this matters

Without an active registration, your pet’s microchip is effectively useless in an emergency. Taking action now is critical to make sure your beloved pet can be identified and reunited with you if they’re ever lost.