Rates FAQs

Rate payment due dates depend on how you pay your rates. Rates can be paid in installments, which are due in August, October, January and March, or you can pay your rates in full on or before the first installment date (August).

For late payments, interest and penalty fees may apply.

If you have one of the following concession cards, you may be eligible for a reduction in your rates (rates remission):

• Centrelink or Department of Veterans’ Affairs Pensioner Concession Card.
• Centrelink Health Care Card (not an Australian Government Seniors Health Care Card).
• Department of Veterans’ Affairs ‘Gold Card’ endorsed with TPI or War Widow whose Veteran Gold Card and entitlements are issued under the Military Rehabilitation and Compensation Act 2004.

AND:

• Lived at the property as your principal place of residence (In the case of joint ownership, at least one title owner must meet the eligibility criteria) as at 1 July; and 
• And was legally responsible to the council for the rates of the property, as at 1 July.

Any pensioner who has not previously received a remission should have one of the above concession cards dated on or before 1 July 2025. You can apply anytime from 1 July and before 31 March 2026.

The start date on the card must be 1 July 2025 or prior to be eligible in the current financial year.

The reduced amount provided by State Treasury is 30% of all rates raised and is capped at a maximum amount each year.  State Fire provide a reduction of 20% of the fire rate charged.

Existing pensioners (if remaining eligible) should automatically see a reduction on their annual notice of rates each year, new pensioners please complete the below application or complete at our offices prior to 31 March of the year.

Land tax is separate from City of Clarence rates and is managed by the State Revenue Office of Tasmania. If you believe your property details are incorrect, please contact the State Revenue Office

Yes. As part of the Rates and Charges Policy 2024, we can provide a general rate remission to a not-for-profit (NFP) organisation who is not operating commercial activity (on all or part of the property). This includes exclusive use lessees who are also NFP organisations.

Yes, we offer rate payers the option to pay their rates via a payment plan. If you would like to know more please contact 03 6217 9500 or email rates@ccc.tas.gov.au

A copy of your rates notice can be obtained by emailing rates@ccc.tas.gov.au, outlining the year required and the address of the property.  Please note that there is a fee payable for historic notices.

If you no longer own a property, recently purchased a property in Clarence or your details have changed (marriage, divorce or owner has deceased) changes will need to be made through the Land Titles office.

Property ownership information on your rates notice directly reflects the Land Titles Records and City of Clarence do not have the authority to change this record until notified by the Land Titles office. To add, change, or remove owner’s details you will need to either:

• Consult a lawyer or conveyancer for sale/purchase/estate
• Contact the Tasmanian Land Titles office

Changes to title information can take up to 8 weeks to process after all completed documentation is lodged with the land titles office.

Yes, if your property is used for short stay visitor accommodation (Such as Airbnb, Stayz), your annual rates will be different.

In 2025, we adopted a different general and storm water rate for properties used for short stay visitor accommodation which applies to your property when you obtain a planning permit.

Property values are the basis of how your unique rates are calculated in Clarence and across Tasmania. The value of your property is set by the Office of The Valuer General who assesses property values every six years based on the housing market conditions, property class and house location. For more information visit the Officer of the Valuer General website  

There are a range of rate types on your notice, and these are individually calculated:

General Rate: The general rate goes towards all City of Clarence services except for Stormwater and Waste. This rate is applied to all properties unless specifically exempt per the Local Government Act (1993) or rebates. All properties pay a fixed charge plus a rate in the dollar applied to the current capital value, depending on the system being used. The rate in the dollar applied is dependent on the properties land use code as issued by the Office of the Valuer General.

Stormwater Rate: This rate funds stormwater services. Properties within Clarence’s stormwater districts where the nearest boundary of the land is within 30 metres of a stormwater infrastructure, are required to pay this rate. The charge is based on the property’s capital value and land use code, with a minimum amount applying each year so the cost of managing stormwater is shared fairly across the community.

Waste Management Service Charge: All residential dwelling units to which council supplies or makes available a kerbside Domestic Refuse collection pay the minimum waste management service charge which includes an 80L Waste Bin, a 140L Recycling Bin and a 240L Green waste Service (where provided).  Properties can request larger or multiple bins, the waste service charge being adjusted accordingly. See the Waste webpage for more information.

State Government Waste Levy: A waste management service charge which council must collect on behalf of the State Government under the Waste and Resource Recovery Act 2022.  This is applied to all properties with a waste bin(s) and the charge varies depending on the size of the bin(s).

State Fire Service Rate: This is collected by council on behalf of the State Government, to fund the State Fire Commission.  The rate is based on the fire districts applied to the property as determined by the State Fire Commission and is calculated based on the property’s capital value.

See the Council Agenda for Rates and Charges 2025/26 and see also Rates and Charges Policy 2024 which provides the framework for rates and charges.

The Office of the Valuer General (OVG)  does a revaluation on individual properties every 6 years.

In between the full revaluation period, the Capital Value and Assessed Annual Value (AAV) are adjusted every two years. These adjustment factors are provided by the OVG and are calculated based on property market conditions, property class and location, but not individual properties. 

This assessment results in the same percentage increase or decrease to the capital value of all properties within that property land classification and location.

The resulting capital value changes do not mean a profit for City of Clarence. It simply means the total rates base will be redistributed based on these new adjusted values within the city.

For more information on property valuations and contact details please refer to the Office of the Valuer General website.

Types of value explained:

• Assessed Annual Value (AAV): The AAV is the gross annual rental value of a property excluding GST, municipal rates, land tax and fixed water and sewerage, but cannot be less than 4% of the capital value.  The AAV is provided to council by the Office of The Valuer General and must be applied to each property as given.
• Capital Value (CV): The CV is the total value of the property (including the land value), excluding plant and machinery. The CV is provided to City of Clarence by the Office of The Valuer General and must be applied to each property.
• Land Value (LV): The LV is the value of the property including draining, excavation, filling, reclamation, clearing and any other invisible improvements made to the land. It excludes all visible improvements, such as buildings, structures, fixtures, roads, standings, dams, channels, artificially established trees and pastures and other like improvements. The LV is provided to council by the Office of The Valuer General and must be applied to each property as given.

No. The land value shown on your rates notice already reflects the total property value, including improvements.

A supplementary valuation occurs when there has been a t change to a property, such as:

• an addition, extension or improvement being constructed;
• a new dwelling, unit or other structure being erected;
• the property being separately valued (e.g. following a subdivision);
• any other factor leading to a significant variation in the property value
• change of use resulting in an amended Land Use Code.

You may receive a supplementary rates notice to reflect this change after your initial rates notice was issued in July. 

Depending on individual circumstances, alterations to rates apply from:

• the date of valuation, issue date of the Occupancy or Completion Certificate, or the Sealed Plan date (strata title), for developed properties (whichever occurs first);
• the Sealed Plan date (subdivision);
• sale date for vacant land previously valued together with another title; or back to 1 July in the current financial year, if the change occurred in a prior financial year.

If you disagree with your valuation, you may lodge an objection with the Office of the Valuer General (OVG)

You will need to:

• Lodge your objection within 60 days from when the Notice of Valuation is deemed to have been received.
• Provide supporting evidence, such as comparable property sales or incorrect property details.

If you lodge an objection to your valuation you must still pay your rates as issued, to avoid legal action, interest and penalty charges.  A successful objection with see the change in valuation back dated to the date of valuation, and a rates credit applied accordingly.

Land tax is separate from City of Clarence rates and is managed by the State Revenue Office of Tasmania