Starting in July 2025, the Office of the Valuer General (OVG) will begin a fresh property valuation across the City of Clarence — a process undertaken approximately every six years. This comprehensive review ensures property values are current and reflective of market conditions.

As part of the fresh valuation process, authorised valuers may visit properties in person to collect data. The OVG advises that all valuers carry official identification and are permitted by law to access land for valuation purposes. If residents are unsure about someone on their property, they are encouraged to ask for ID.

 Commercial or industrial property owners may receive a direct request from the OVG or authroised valuer  for current market information.

So, what does this mean for rates?

It’s important to understand that a change in your property’s valuation doesn’t automatically mean a change in the total amount of rates collected by us. Instead, fresh valuations is used by council to redistribute how rates are shared among property owners.

Here’s how it works:

  • If your property’s new value has increased more than the average across Clarence, you may pay a larger share of the overall rates.
  • If your property’s value has increased less than the average or even decreased, your share of the rates could go down.
  • The total amount of rates collected by City of Clarence remains the same, unless there’s a rate increase decided through the annual budget process.

For further details, including FAQs and contact information, visit the Office of the Valuer General website.