City of Clarence (Clarence City Council) wants children and teenagers who enjoy using our facilities to feel safe, respected, and listened to with our Child and Youth Safety Policy.

What’s our promise to you?

  • We work to protect kids and teens in our care
  • We listen when something doesn’t feel right
  • We want everyone to feel welcome and safe, wherever they are

Do you need help?

If you feel unsafe, or if you’re worried about someone else, here’s what you can do.
Talk to someone you trust, like:

  • a parent or carer
  • a teacher
  • a coach
  • or someone in your community

We can help you make a child and youth safety report

You can lodge a child and youth safety report with us.

We have zero tolerance of child abuse and harm. All safety concerns, allegations and reports are taken seriously in line with our policies and procedures, and in compliance with the Child and Youth Safe Organisations Act 2023.

Report by email: childsafety@ccc.tas.gov.au

Report by phone: 1800 000 123 (Strong Families, Safe Kids Advice and Referral Line)

Fill in the child safety form here

Clarence City Council Child and Youth Safe Statement of Commitment 

  • We are committed to the safety and wellbeing of children and young people while enabling their participation as valued members of our community. 
  • We have zero tolerance to child or youth abuse and harm.  Our people are obligated to prioritise the safety of the children and young people they interact with in the performance of their role and to report conduct of concern.
  • We recognise the importance of child and youth safety in the provision of quality community services.  All children and young people who attend services, programs, events, and community spaces (including online environments) that are delivered, owned, contracted, or managed by council, have the right to feel safe, be safe, and be heard. 
  • We recognise our legal and moral responsibilities to ensure we comply with the National Principles, the Child Safe Standards, the Reportable Conduct Scheme, and associated legislation.  Any allegation or incident of abuse and/or harm will be treated seriously and in accordance with our policies, and obligations under child protection legislation, regulations, and relevant guidelines.
  • We recognise the distinct history and lived experience of Aboriginal and Torres Strait Islander children and young people and their families and encourage and value expression, enjoyment and sharing of cultures. 
  • We support and encourage the empowerment and participation of all children and young people, especially Aboriginal and Torres Strait Islander children and young people, enhancing their connection with our services.  As an inclusive organisation we recognise, value and respect diversity.  We are committed to providing culturally safe and respectful environments where all children and young people are heard, respected, and encouraged to reach their full potential.
  • We are committed to being a child and youth safe organisation.
  • The Standards must be put into practice aligned to Universal principle for Aboriginal Cultural Safety.  The Universal Principal says organisations must provide an environment that ensures that the right to Cultural Safety of Aboriginal and Torres Strait Islander Children and Youth are respected.  
  • The Standards mirror the Australian National Principles for Child Safe Organisations which emerged from the work of the Royal Commission into Institutional Responses to Child Sexual Abuse. 

View the Child Youth Safety Policy

Need to talk to someone now?

If you are worried about yourself or someone you know, contact the support services provided on the Office of the​ Independent Regulator website​.

If a child or youth is at immediate risk: 

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