We have recently transitioned to a new information technology system that will enable us to improve the services we provide to you.

We appreciate your patience during this period and as our staff learn the new system and processes.

The following services may be affected as we transition to the new system, which may impact our response time to you as our staff learn the new system and processes. We will endeavor to process these matters as quickly as possible. Should you have any concerns, please phone the relevant listed phone number below.

  • Incoming correspondence. For urgent matters, please call 03 6217 9500.
  • Processing a building/plumbing permit. For urgent matters, please call 03 6217 9580.
  • Processing of S.132 and S.337 certificates. For any urgent matters, please call 03 6217 9650.
  • Dog and/or other animal related matters. For urgent matters, please call 03 6217 9600. For a dog attack complaint outside our business hours call our after hours number 03 6217 9700.
  • Parking related matters. For urgent matters, please call 03 6217 9600. For matters occurring outside our business hours call Tasmanian Police on 131 444.
  • Finance related matters including processing of payments made direct to our cashiers and also cheque payments received by mail and rates enquiries. For urgent matters, please call 03 6217 9650.