Application for COVID-19 financial hardship assistance 

If you are a City of Clarence ratepayer or tenant of a Council owned property you may be eligible for hardship assistance in the payment of overdue rates and charges where:

  • You are unable to pay amounts when due and payable for reasons beyond your control due to the COVID-19 Pandemic
  • Payment when due would cause you genuine financial hardship

Ratepayers and tenants are encouraged to apply for assistance as soon as possible.

To apply you can;

  • Complete the ONLINE Internet form (scroll down)

Alternatively, you can;