Access and Inclusion

In Clarence, I in 5 people live with a disability.  That is 10,000 people living in our community.  Not all disabilities are visible, and not all are permanent.

Council is committed to providing an accessible and inclusive community where people of all ages and abilities are not isolated or excluded from being able to reach their full potential.

Council aims to respond and provide for infrastructure, services and facilities for people with disabilities or mobility issues in a coordinated and planned way. 

Our guiding principles are:                                                                                                           


Policy and Planning

Access Plan

Council’s Access Plan 2014-2018 provides strategic direction for Council to meet the needs of its residents and visitors with disabilities. A copy of the Access Plan can be found on our publications page.


Disability Access Advisory Committee

Council’s Disability Access Advisory Committee was established in 1995. The aim of the committee is to implement Council’s Disability Access Plan and provide advice and input to enhance Council’s services and programs for people with disabilities. The committee works with Council to prioritise assets and amenities for access upgrades, renewals and new works.

Projects and Activities

In implementing the actions of the Access Plan, Council has developed a number of programs and activities responding to identified needs of all abilities in the Clarence community.

Access Clarence News
Access Clarence News

Access Clarence News is a great way to find out what is happening in access and inclusion, including news, features, services and events.

Access Clarence News - June 2018(346 kb)

Access Clarence News - February 2018(301 kb)

Access Clarence News - December 2017(1355 kb)

Access Clarence News - October 2017(1279 kb)

Access Clarence News - June 2017(235 kb)

For story ideas or feedback, email

Clarence Access Network Forum for Service Providers

This is a co-facilitated forum with the Disability Access Advisory Committee, held 3-4 times per year as an opportunity for service providers and organisations to come together and share information on what is happening across Clarence in ‘access and inclusion’.  It is also an ideal forum to discuss projects and partnerships.


Inclusion Lens/Checklist

Council is currently developing a practical checklist as a tool for assisting decision making processes for building, infrastructure and environments that may impact on people with a disability or mobility issue.  As part of the checklist development council is working in partnership with Michael Small Consulting in the creation of an Inclusion Lens to complement the practical checklist to ensure that:


Volunteers and Younger People with a Disability

Working with the Clarence Community Volunteer Service, Council aims to improve volunteer services available for people aged 18 to 64 years living with a disability in Clarence. Following the development of a research report, a number of recommendations have been identified to help increase awareness and use of the volunteer service.  A copy of the research report can be found on our publications page.


See me, hear me, know me postcards

Postcards featuring positive and inspiring images of local people have been developed to help raise awareness and appreciation of the people who may not routinely consider the needs of people living with a disability. See me, hear me, know me are the key messages that the postcards communicate.  Council thanks all the community members who participated in this project, along with Mosaic Support Services, Kathy Buttigieg and Clarence High School.

See me, hear me, know me postcards(1287 kb)

You can also drop into Council offices and pick some up, or contact Council on 6217 9500 to arrange for them to be mailed to you.

Mobility and Access Map

The Access and Mobility Map has been produced to help address practical barriers to access. The map includes the areas of Rosny Park, Bellerive and Richmond.

Download the Clarence Mobility Map(2742 kb)


Accessible Transport

While Council is not responsible as a direct provider of transport, Council plays a role in lobbying for and helping to plan for transport services across the City. 

Council does provide the service of a community bus in recognition and support of community groups in Clarence who find it difficult to access other forms of transport.   The bus is accessible for one wheelchair.  The Clarence Community Bus would not be able to operate without the generous support of community volunteer drivers.  

To find out more about access requirements and eligibility criteria for booking the bus contact Council on 6217 9500. 


Accessible Information Project

The Accessible Information Project has been developed to provide Council information and literature in appropriate and accessible ways. Practical guidelines have been developed to guide Council’s communications.

Download Guidelines for providing accessible information products – Clarence City Council(136 kb)


Companion Card

Council is an industry affiliate to the Companion Card which is issued to people with a significant, permanent disability, who can demonstrate that they are unable to access most community activities and venues without attendant care support.

The card may be used at the Clarence Aquatic Centre and venues in the city where Council ticketed events are being held. The cardholder will be issued with a second ticket for their companion at no charge.

For further information visit


Festival of Smiles

Council works in partnership with TasCare Society for Children, Glenorchy, Hobart, and Kingborough Council’s to celebrate the annual International Day of People with Disabilities on the 3 December. The Festival of Smiles is an event which is hosted in a different municipality each year.

In 2017 the festival is being hosted in Clarence at the Bellerive Beach Park and All Abilities Playground.

Festival of Smiles 2017 Flyer(878 kb)


Universal Access Forum

Following on from a successful Universal Access Forum in Launceston in 2016, Clarence is leading a partnership with the Department of Justice, Hobart, Glenorchy and Kingborough Council’s, to hold a second forum in Clarence at Blundstone Arena in March 2018. More information will be posted closer to the event. 



Making a Difference

Making a Difference is a short film to raise awareness on the important ways that local government makes a difference to the lives of people with a disability. The project is a joint initiative between Council and the Tasmanian Government and was made with community members from the Disability Access Advisory Committee.


Support Services

Council partners with the Clarence Community Volunteer Service to provide volunteer based service to the frail aged and younger people who live in Clarence with a disability, including mental illness. This service aims to assist clients to stay in their own homes and connect to their local community. Services provided include:

For further information, contact the Clarence Community Volunteer Service on 6217 9630 or email 


More information

For more information about access and inclusion in the City of Clarence or any of the activities listed above, contact the Community Planning and Development Officer on 6217 9597 or email


Clarence City Council
38 Bligh Street (PO Box 96)
Rosny Park, Tasmania 7018
Telephone:(03) 62 17 9500

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Page last Reviewed: 2017-11-29T13:42:08